New Zealand Delivery:

• Overnight Delivery: We strive to deliver your orders overnight, depending on the time of day your order is placed. Please note that orders placed late in the day might require an additional day for processing and dispatch.

• Nationwide Standard Delivery: For all standard orders within New Zealand, expect your package to arrive within 3-4 days.

• Rural Delivery: Please allow 3-8 days for orders sent to rural addresses.

• Pick-up Available (Auckland only): We're pleased to offer a convenient pick-up option for our customers based in Auckland. Upon finalising your purchase, you will be contacted via email to confirm the time and date for pick-up. This personalised approach ensures that your order is ready and waiting for you at your convenience.

 

Global Shipping:

We're proud to offer international shipping via our trusted partner, DHL. Once your order is dispatched, we'll provide you with a tracking number so you can monitor its journey.

• Estimated Time of Arrival: Due to various factors such as distance, customs processing, and the logistics of DHL, delivery times can vary. We will provide a standard estimated time of arrival once your order is dispatched. However, for a more precise estimate, you may directly refer to the DHL tracking information provided.

We understand how important it is for you to receive your items promptly, and we continuously work towards ensuring timely deliveries. If you have any questions or need further clarification about our shipping policies, please don't hesitate to reach out to our customer service team.